Shipping & Returns
Your order placed will be delivered the next working day before 17.00, provided the products are in stock. The availability of an item is listed in the specifications of the product. Is not in stock, the delivery time is +/- 14 days, unless otherwise stated.
The shipping costs € 4.95 for shipping to Belgium and the Netherlands. For orders over € 50.00 you pay no shipping charges Shevanti.com.
2. Damage during shipment
The articles are always shipped with a track & trace code. Thus, you can always follow your order. Shevanti.com guarantees that you receive the goods in good condition. What if that is not the case?
b. The goods in the package are defective
If you receive then there are more options possible a damaged product. If there is transport damage, please refuse the package, the driver will take the return shipment. If you have already accepted the package, so you notice the damage until later, you must do a photo of the damaged packaging and content to reach us.
There is no question of any damage, but a timepiece that does not run, then we ask you to return it. We will replace it with a working clock. If replacement is not possible, the amount paid will be fully refunded to you.
On weekdays before 17.00 ordered products are shipped within 24 hours. Please note that this passage of time only applies to shipping in the Netherlands and Belgium
Your order will be shipped in principle on working days within 24 hours and the next two days when offered. Unfortunately we have no control over the delivery services, it is possible that your package incurs any delay.
4. We have canceled your order (partially)
Shevanti.com reserves the right to cancel an order in exceptional cases. , By introducing an ordered product if damaged or found not to be in stock. Or if there is a valid payment, such as registered as stolen credit card. Of these you at all times by e-mail to be notified.
5. An order for a foreign address
Shevanti.com mainly sends products in Belgium and the Netherlands. Shipping to addresses in the rest of Europe, Australia and America are also among the possibilities. However, the cost and duration of the transmission will increase. For more information, refer to our customer service.
Information about guarantees and return
You have the right to cancel your order within 14 days after receipt without giving any reason. You have canceled again after 14 days to send your product back. You will then be credited with the total amount, including shipping. Only the costs for returning home to shop for their own account. If you use your right of withdrawal, the product with all accessories and will - if reasonably possible - in its original condition and packaging to the entrepreneur are returned. To exercise this right, please contact us via [email protected] We will then order amount owed refund within 14 days after registration of your return provided that the product has been received in good order return.
Mention here the exceptions to the right of withdrawal. Also specify in the article itself
clear that it does not fall ordered to return to the consumer. Please note:
Exclusion of the right of withdrawal is only possible for products:
a. In sealed products. When the seal is broken are in these products are not returnable.
b. which have been created by the entrepreneur to the consumer's specifications;
c. that are clearly personal in nature;
d. that can not be returned due to their nature;
e. that spoil or become obsolete;
f. whose price depends on fluctuations in the financial market over which the trader has no influence;
g. for individual newspapers and magazines;
h. for audio and video recordings and computer software that the consumer has broken the seal
Rode Beukendreef 33
VAT number: BE0836.802.370
Model withdrawal form
(Just fill in this form and return when you want to withdraw from the contract)
Rode Beukendreef 33
- I / We (*) part / parts (*) hereby give notice that I / We (*) our agreement for the sale of the following goods / provision of the following service (*) withdraw from my / (*):
- Ordered on (DD-MM-YYYY): - Order number:
- Received (DD-MM-YYYY):
- Name / Names of consumer (s)
- Address of consumer (s):
- IBAN bank account:
- Signature of consumer (s) (only if this form is notified in writing)
- Date (DD-MM-YYYY):
(*) Cross out what is not applicable.