Customer service

Shevanti specializes in online sales of Clocks and Watches, Jewellery and other fashion items. Opinion see a clock, watches and compare, advice on matching jewelry and pick up your order; it's all possible at Shevanti!


View Products / Pickup

Are you looking for a watch, but would you like to see this or pass, before you make a final choice? That's no problem at Shevanti. You order the desired product through our online store and choose the shipping method "pick." We put the article, feel free to 5 business days for you to view our store in Ghent so you can come and see it with us. Obviously no obligation to purchase.

Service

If you have questions about a product or products we would like to hear, of course.
Via the contact easily and quickly fill in your question. Your question as soon as possible to be considered.

Complaints

We encourage you to notify us first complaints by emailing info @ shevanti.com. this does not lead to a solution, it is possible to sign up for dispute mediation by Foundation Webwinkelkeur. From February 15, 2016 is for EU consumers also possible to log complaints via the ODR platform by the European Commission. This ODR platform can be found at http://ec.europa.eu/odr . When you treat complaints not elsewhere then you are free to file your complaint using the EU platform. "

Returns and Repairs

Repairs can only be carried out on products that are purchased from Shevanti long presentation of invoice and warranty card.

Manufacturing defects can be exchanged. If there is any damage will cost of repairs to the customer by use or abuse.

If no repair is possible if the same model is out of stock may just another model for the same price or cost.
Repayment is not possible.

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